We’ve worked with clients of all sizes, in many industries 

We have experience in a wide range of industries. We’re very familiar with improving customer experience and employee engagement in:

  • Banks, including the Bank of New Zealand, Countrywide Bank and ASB Bank.

  • Insurance companies, including Cigna Insurance and State Insurance.

  • Telecommunication companies, including AAPT, Telecom New Zealand, Primus Telecom, and TelstraClear.

  • Power companies, including Contact Energy and Counties Power.

  • Infrastructure organisations, including Downer EDI, Chorus, Queensland Urban Utilities, and AMA.

  • Government organisations, including Ministry of Social Development, Ministry of Justice, Public Trust, Housing New Zealand, Airways New Zealand, Wellington City Council, and Skills Active.

  • Debt collection, including ADT Security and EC Credit Control.

  • IT companies, including Mercury IT, Kaznetic and Essential Technologies.

This means we have experience in helping solve whatever performance problem you have in your contact centres or retail network.

 

What you should do now

1. If you’d like help to increase customer experience in your contact centres while improving employee engagement, then claim your FREE High-Performance Coaching strategy session. During this free consultation, one of our experts will discuss your situation and the system you need in place to achieve your strategic goals.

 

2. If you’d like to learn about High-Performance Coaching for free, go to our “Learning Zone” page, where you can get download resources to help you start increasing customer experience today. Or if you’d like us to assist you with increasing customer experience while improving employee engagement (not for free), then contact us and we’ll discuss your requirements.