Increased team positivity and performance for a Collections Manager at Instant Finance

The following is from our huge library of client successes—why not discover how you can improve the performance of your frontline or operational teams?

Instant Finance provides quick personal loans in New Zealand.


Sonia Harry, former Collections Manager, Instant Finance

My team is more positive. I had one caller whose calling results were below average. He is now one of my top callers.”

“I would most definitely recommend other Team Leads work with Blair. My experience has been very positive, and provided a good outcome for me.”


Check out the approach used to achieve these results, or book a call (at no cost) to check if we're a good fit for each other.