Subscribe to the Secrets to Contact Center Success podcast
Welcome to the podcast which connects you with the latest and greatest tips from the best and brightest minds in the industry!
Each week, I interview experts in the contact centre space to share with you the best secrets for solving the challenges you’re facing.
Whatever problems you're currently facing in your contact centres, someone else has faced them as well and overcome them. Someone else already has the answers. And I want to connect you with those answers to shortcut your path to success.
I know you’re busy. So each episode is only 12 to 15 minutes long. Short and snappy enough to tune into during your commute or your workout, yet packed full of useful, actionable, and thought provoking content.
Scroll down to subscribe, and have episodes sent straight to your inbox each week!
Kind regards…
Blair Stevenson
Founder and Sales Leadership Specialist at BravaTrak
We’ll treat your email address with the utmost respect and won’t sell, rent or share it.
Previous Guests
Geeta Sreeraman, Head of Customer Centre at DBS Bank
Nigel Piper, Executive GM - Customer at Xero
Angela Wynn, Head of Strategy at ASB Bank
Sheryl North, Consumer Programmes Lead at Spark NZ
Bridgette Dalzell, General Manager, Customer Connection Hubs at Bank of New Zealand